Conversing on the Telephone

In carrying on a telephone conversations, we should remember that our voice is the only thing that conveys what we say. That is why we should do our best to make that voice pleasant and courteous as possible. Unless we speak distinctly and correctly, we will not be easily u8nderstood. A high-pitched shrill voice is very unpleasant to listen to, and sounds irritating over the telephone. We should remember not to shout when using the telephone. Always speak clearly and courteously. Holding the mouthpiece about an inch from our lips and speaking directly into it in a modulated voice gives the best result.

Telephone is most open used by busy people and for urgent businesses. This is the reason why we should limit our conversation over the telephone to a few minutes. It is not the time for chatting with a friend. Prolonging conversation may mean depriving others of the use of the line for more important businesses.

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